Privacy Policy

Effective date: February 1, 2026

This Privacy Policy explains how Boxels LLC ("Boxels," "we," "us," "our") collects, uses, and shares information when you visit boxels.com (the "Site") or use our web applications and related services (collectively, the "Services").

Quick summary: We collect the info needed to run your account and the apps you use, process subscriptions, prevent abuse, and improve performance. We don't sell your personal information. If you choose to publicly share a project, it becomes public.

1) Information we collect

A. Information you provide

Account information: name, email address, password (stored in hashed form), profile settings.
Subscription and billing: when you subscribe, our payment processor handles payment details. We typically receive limited billing metadata (e.g., subscription status, last four digits, billing country, and timestamps), not full card numbers.
Support communications: information you share when you contact us (emails, bug reports, feature requests).
User content: content you upload, create, generate, or edit in our apps (e.g., text, images, audio, video, project files, templates), depending on the app.
Public sharing choices: if you publish/share a project publicly, we store the fact that it is public and the content you make public.

B. Information collected automatically

Device and usage data: pages visited, app features used, timestamps, interactions, referring URLs.
Log and diagnostic data: IP address, browser type, operating system, error logs, and performance metrics.
Cookies and similar technologies: used to keep you signed in, remember preferences, and understand usage. You can control cookies through your browser settings.

C. Information from third parties

Authentication providers: if you sign in with a third-party provider, we receive basic profile information as permitted by your settings with that provider.
Payment processors: subscription status and limited billing metadata.
Analytics/hosting providers: may provide aggregated usage and performance information.

2) How we use information

Provide, operate, and maintain the Services and app functionality.
Create and manage user accounts and authenticate access.
Process subscriptions, payments, renewals, plan changes, and access to paid features.
Personalize settings and improve user experience.
Monitor, secure, and protect the Services (fraud prevention, abuse detection, and debugging).
Communicate with you about updates, security notices, product changes, and support.
Comply with legal obligations and enforce our Terms of Service.

3) Public sharing and visibility

Some features allow you to publish or share your projects publicly. If you choose to make content public, it may be viewable by anyone, may be indexed by search engines, and may be shared by others. Please do not publish personal or sensitive information you do not want to be public.

4) How we share information

Service providers: vendors who help run the Services (hosting, storage, analytics, support tools, email delivery, payment processing).
Public content you choose to share: if you publish a project publicly, the public can view that content.
Legal and safety: if required by law, or to protect rights, safety, and security of Boxels, users, or others.
Business transfers: if we're involved in a merger, acquisition, financing, or sale of assets (we'll take steps to protect your information).
With your direction: when you connect integrations or otherwise instruct us to share information.

We do not sell your personal information.

5) AI features (future)

Some tools may include AI-assisted features in the future. If we introduce AI features that process your content, we will update this Privacy Policy to describe what data is processed, whether data is used to improve models, what choices you have (including opt-outs where applicable), and how long data is retained.

6) Data retention

We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. We may retain certain logs for security and anti-abuse purposes.

7) Your choices

Account settings: you can update certain account details and sharing settings through your dashboard (if available).
Public sharing controls: if you make content public, you can remove or unpublish it (availability depends on the app and feature).
Cookies: control cookies through your browser settings.
Marketing emails: opt out using the unsubscribe link (transactional emails may still be sent).
Access/deletion requests: request access to or deletion of personal information by contacting us.

8) Security

We use reasonable safeguards designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

9) Children's privacy

The Services are not directed to children under 13 (or the age required by your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child provided us personal information, contact us and we'll delete it.

10) Location and international users

Boxels LLC is based in Spanish Fork, Utah, USA. If you access the Services from outside the United States, your information may be processed and stored in countries where we or our service providers operate.

11) Changes to this Privacy Policy

We may update this Policy from time to time. If changes are material, we'll post the updated Policy and update the effective date. Your continued use after changes become effective means you accept the updated Policy.

12) Contact us

Boxels LLC
Spanish Fork, UT, USA
Email: me@boxels.com